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Questions? We Have Answers!

Curious about how we're changing the game? From prescriptions to privacy, find the answers to our most-asked questions right here.

Questions? We Have Answers!

What is My Pediatric Doctor?

What age groups do you treat?

What conditions can be treated through My Pediatric Doctor?

Is My Pediatric Doctor available 24/7?

How do I start a visit?

Do I need an appointment?

What technology do I need to use the platform?

Can My Pediatric Doctor prescribe medications?

Is My Pediatric Doctor an Insurance Company?

Does My Pediatric Doctor accept insurance?

How much does a visit cost?

Is my child's health information kept private?

Can I use My Pediatric Doctor if I live in a rural area?

What happens if my child needs in-person care?

Can My Pediatric Doctor replace my child's primary care doctor?

Are your providers board-certified?

Can I use My Pediatric Doctor for a second opinion?

How is My Pediatric Doctor different from an emergency room or urgent care clinic?

Can I communicate with my provider after a visit?

Is My Pediatric Doctor available in my state?

How do I cancel or change my care plan?