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Last updated: July 2026

Privacy Policy

My Pediatric Doctor

Payment Disclaimer (Credit & Debit Cards)

Payment Authorization & Financial Responsibility Disclaimer

By entering your payment information and submitting a request for services, you authorize My Pediatric Doctor to charge the credit card or debit card provided for all applicable fees associated with your telehealth visit.

You acknowledge and agree that:

  • • Payment is required prior to or at the time of service, unless otherwise stated in writing.
  • • All telehealth services provided by My Pediatric Doctor are self-pay, unless explicitly indicated.
  • • Charges may include, but are not limited to: telehealth consultation fees, after-hours or urgent care visit fees, and additional services provided during the visit.
  • • Your card may be charged immediately upon confirmation of your visit or upon completion of services.
  • • You are financially responsible for all charges incurred, including those for services rendered to a minor for whom you are the parent or legal guardian.

All sales are final once services are rendered. Refunds, if any, are issued at the sole discretion of My Pediatric Doctor, except where required by law.

If your payment method is declined, My Pediatric Doctor reserves the right to cancel or suspend services until payment is successfully processed.

Pediatric-Specific Financial Responsibility

Minor Patient Responsibility Statement

By requesting telehealth services for a minor, you represent and warrant that you are the parent or legal guardian of the child and that you accept full financial responsibility for all services provided.

My Pediatric Doctor Privacy Policy

This page is to inform website visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our Service, My Pediatric Doctor.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://mypediatricdoctor.com/terms-of-service/ unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals for the following reasons, such as to facilitate our Service, to provide the Service on our behalf, to perform Service-related operations, or to assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@mypediatricdoctor.com.

HIPAA Privacy & Security Disclaimer

My Pediatric Doctor is committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws. Telehealth services provided through My Pediatric Doctor use secure, encrypted technologies designed to protect the confidentiality of Protected Health Information (PHI).

However, you acknowledge that:

  • • No electronic communication system can be guaranteed to be 100% secure.
  • • There are inherent risks associated with transmitting health information via the internet or mobile devices.

By using our telehealth platform, you consent to:

  • • The electronic collection, storage, and transmission of your health information for the purposes of treatment, payment, and healthcare operations.
  • • The sharing of PHI with licensed healthcare providers and authorized third-party service providers who are contractually obligated to safeguard your information.

My Pediatric Doctor will not disclose your PHI without authorization, except as permitted or required by law.

For pediatric patients, parents or legal guardians may have access to a minor's health information as permitted by federal and state law. Certain services may be subject to additional privacy protections depending on the patient's age and jurisdiction.

Telehealth Limitation & Emergency Clarifier

Not a Substitute for Emergency Care

Telehealth services provided by My Pediatric Doctor are not intended to replace in-person emergency medical care.

If your child is experiencing a medical emergency, including but not limited to difficulty breathing, loss of consciousness, uncontrolled bleeding, or severe trauma, call 911 or go to the nearest emergency department immediately.

HIPAA Notice

This platform complies with HIPAA privacy and security standards. Information shared during your visit is protected and used only for treatment, payment, and healthcare operations as permitted by law.